mxlookup reports ip address of 0.0.0.0

Are you running mxlookup from the internet or from inside your network using an app?

It turns out the hosting provider fail to set up A record when reactivating client account Should be resolved now - will know when I check it today. See below:

Hi Stu
Here are the results of our investigation.

When we get the DNS mail records for strathearnvillage.com.au, this is what we get

; <<>> DiG 9.2.4 <<>> mx strathearnvillage.com.au

;; QUESTION SECTION:
;strathearnvillage.com.au.      IN      MX

;; ANSWER SECTION:
strathearnvillage.com.au. 1871  IN      MX      20 secmx.sa.chariot.net.au.
strathearnvillage.com.au. 1871  IN      MX      30 secmx.vic.chariot.net.au.
strathearnvillage.com.au. 1871  IN      MX      10 mail.strathearnvillage.com.au.

;; ADDITIONAL SECTION:
secmx.sa.chariot.net.au. 80319  IN      A       203.87.89.138
secmx.vic.chariot.net.au. 4592  IN      A       203.87.83.187


so chariot are pointing mail requests to mail.strathearnvillage.com.au


when we do a dig on mail.strathearnvillage.com.au, we get

<<>> DiG 9.2.4 <<>> mail.strathearnvillage.com.au
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 33550
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.strathearnvillage.com.au. IN      A

;; AUTHORITY SECTION:
strathearnvillage.com.au. 1688  IN      SOA     dns1.chariot.net.au. dnsadmin.chariot.net.au. 2008102801 21600 3600 604800 461


there is no record for mail.strathearnvillage.com.au


it should say 202.7.89.105

when we ping 202.7.89.105

we get

--- 202.7.89.105 ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss

So theyre up and connected.

Like mark said, there are no records for mail.strathearnvillage.com.au

Hope this helps

cheers
Kieran Ferguson

Thank you for your response