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Upgraded software on new IP Office 500 and I can only see 4 of 8 ISDN lines and cant see the digital station?

Posted on 2008-10-29
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Last Modified: 2012-05-05
I have a brand new set of kit, IP500 with a PHONE2card and BRI8 card with an external digital station expansion model. Ive connected it up, upgraded the software on it and reset it. Main problem is that I cant seethe expansion unit and I can only see 4 of the 8 lines?

What have I missed?
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Question by:plug1
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by:plug1
ID: 22832376
More info, Im using the admin software version 4.1 and also on the 500.

When I go into system manager it states "external modules disabled - unlicensed" ... this seems worrying surely I dont need a license to install an expansion module?
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by:plug1
ID: 22833001
Found out the problem.. we didnt have the PRO license for the 500!!! Expansion units are disabled without it... bloody salesmen..
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ID: 22833040
If anyone reading thats has a spare upgrade to pro license key then please mail me..
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