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Printer Won't Print After Processing Job/Data Received on Status Panel, Then Jibberish

Posted on 2008-10-29
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Last Modified: 2013-12-15
Pinter won't print any longer.  Jobs go to old Jet Direct, then the 4100's status panel says Processing Job, then Data Received, then no job.  Data light remains illuminated.  If Go button is pressed a page comes out with one or two lines of jiberesh.
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Question by:JHMarshIII
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Expert Comment

by:Dhiraj Mutha
ID: 22830753
Reinstall the drivers.
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by:JHMarshIII
ID: 22925876
Err, sorry I should have stated this is a MAC.  But the problem can be duplicated on both the MAC and on the Paralles PC partition.
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Author Comment

by:JHMarshIII
ID: 22933277
I think I need to run some kind of printer dianostice tests from the Printer's hardware control panel.  But I'm not sure how to use it.   Further more, if I press the test button on the Jet Direct, I get the same behavior.  So jobs from Windows, Apple, and the Jet Direct all produce the same symptoms.
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JHMarshIII earned 0 total points
ID: 25503559
Could not get solution.  Machine tossed.
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