Solved

Outllook 2003 Double folders

Posted on 2008-10-29
2
175 Views
Last Modified: 2012-05-05
I have a client using Outlook 2003 without exchange.
On her folders list there are 2 lines showing Personal Folders. The contents of them are Identical.
Within the PC folder where the messages are stored there is only 2 pst's an Outlook and an Archive.
Within the Account settings, Data files there is only one entry for personal folders.

How do I correct this and remove the duplication?
0
Comment
Question by:LostInWindows
2 Comments
 
LVL 35

Accepted Solution

by:
Joseph Daly earned 250 total points
ID: 22830868
I have seen this happen a few times if you remvove an archive folder sometimes it will still be visible. I usually just blow away their outlook profile and recreate a new one for them.

0
 
LVL 97

Expert Comment

by:war1
ID: 22831652
Hello LostInWindows,

Before you create a new profile, try these methods for removing duplicate Personal Folders
http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#QB

Hope this helps!
war1
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question