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Error FTP Downloading "PGP no armor header"

Posted on 2008-10-29
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Last Modified: 2013-12-02
Good Morning Experts,

I am trying to download files from one of our "distributors".  The file extension is .asc  

I am running this software on my server. running Small Business Server 2003.

When I try to download it in the WS_FTP GUI, it runs through the entire download, and then at the very end, it errors out with the error, "PGP no armor header" with a little lock icon to the right of it.

My next step was to use command prompt to transfer the same file, and it worked flawlessly, so I have narrowed it down to the program.
I am putting intermediate, though, I may be a bit of a beginner, I don't know yet. :)
The log file says:

[-1,10/29/2008 9:44:16 AM,4]Starting request
[12,10/29/2008 9:44:16 AM,0]TYPE I

[12,10/29/2008 9:44:16 AM,0]200 Type set to I.

[12,10/29/2008 9:44:16 AM,0]PASV

[12,10/29/2008 9:44:16 AM,0]227 Entering Passive Mode (209,202,140,79,187,128).

[12,10/29/2008 9:44:16 AM,0]connecting data channel to 209.202.140.79:187,128(48000)

[12,10/29/2008 9:44:16 AM,0]data channel connected to 209.202.140.79:187,128(48000)

[12,10/29/2008 9:44:16 AM,0]RETR mac.asc

[12,10/29/2008 9:44:16 AM,0]150 Opening BINARY mode data connection for mac.asc (1692628 bytes).

[12,10/29/2008 9:44:40 AM,0]226 Transfer complete.

[12,10/29/2008 9:44:40 AM,0]# transferred 1692628 bytes in 23.813 seconds, 568.652 kbps ( 71.081 kBps), transfer succeeded.

[-1,10/29/2008 9:44:40 AM,1]Starting OpenPGP decoding 'C:\DOCUME~1\amcmahon\LOCALS~1\Temp\1\{56631A34-1BBB-4ED8-A6C0-FCC2AE72A669}mac.asc'

[-1,10/29/2008 9:44:40 AM,3]ASCII armor input not found

[-1,10/29/2008 9:44:40 AM,3]OpenPGP decoding failed: PGP no armor header
[-1,10/29/2008 9:44:40 AM,4]Transfer request completed with status: Failed, 1 SubItem(s) failed
[-1,10/29/2008 9:44:40 AM,4]Transfer log was saved at <a>C:\Documents and Settings\amcmahon\Application Data\Ipswitch\WS_FTP\Logs\TransferReq2-00006.log</a>
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Question by:laustandphound
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13 Comments
 
LVL 12

Expert Comment

by:jazzIIIlove
ID: 22831928
Hi there;

well...I don't know but can you try with FileZilla client (free)?
See if we get the same result...

Best regards...
0
 

Author Comment

by:laustandphound
ID: 22831949
Can I install this on 2003 server?  

To be clear, my end result, would be scheduling this to be automated and I don't know FIlezilla works that way?
0
 

Author Comment

by:laustandphound
ID: 22831986
it worked fine on XP filezilla.

I really think it's the program.
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LVL 12

Expert Comment

by:jazzIIIlove
ID: 22832295
another question solved...happy...
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Author Comment

by:laustandphound
ID: 22832309
Well, can we figure out how to make that program work?  that was kind of my question...
0
 
LVL 12

Expert Comment

by:jazzIIIlove
ID: 22832388
well...you mean working asc file?
or working on FileZilla?
0
 

Author Comment

by:laustandphound
ID: 22832406
I would like to make WS_FTP Pro work.  If that's possible?
0
 
LVL 12

Accepted Solution

by:
jazzIIIlove earned 2000 total points
ID: 22832466
Hi there;

<<I am trying to download files from one of our "distributors".

PGP file encryption
Industrys first integrated OpenPGP mode to encrypt individual files to enable secure file management before and after transfer. Only individuals with the appropriate key can decrypt PGP files.

Add the .ASC filetype to the ascii filetype list.

I guess you will be getting the error "PGP no armor header" from an ASCII transfer on an unencrypted connection and WSFTP is trying to transfer an ASCII file as binary is the case we have here now...

Best regards...
0
 

Author Comment

by:laustandphound
ID: 22832685
I added it to the list and I am still receiving the error.  I have an option to "OpenPGP Mode"

How and what does that do?
0
 
LVL 12

Expert Comment

by:jazzIIIlove
ID: 22833946
I am thinking that your problem is related with unecrypted connection...
Contact that "distributors and inform them that they are using old version of pgp..

Best regards...
0
 
LVL 12

Expert Comment

by:jazzIIIlove
ID: 22846868
what is the progress?
0
 

Author Comment

by:laustandphound
ID: 22925201
We changed the format.  It's working now.  

How should points work out?

Sorry for the delay, Honeymoon.
0
 

Author Closing Comment

by:laustandphound
ID: 31511205
thank you. I think this was the root cause, though we just changed formats.
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