I'm using Arcserve r12 for backups and I have set exclusions on serveral servers. However when I do exclude and something like c:\Documents and Settings then add it to exclude, after the job finishes I still see incompletes and network sharing violations. I assume this means the filter didn't actually work. I have wondered if there is something set up somewhere in the options that is nulling out this exclude, but I'm not sure if that's the case or not. Is there a case sensitive issue or something simple I'm missing, because the exclude will work on one server but not the next and they are all set up the exact same way.