Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Rejected email

Posted on 2008-10-29
4
Medium Priority
?
1,075 Views
Last Modified: 2012-05-05
Everytime we send an email message to anyone with an Embarqmail.com address, we get the message
<dell-pdc.cvhsinc.org #5.7.1 smtp;554 5.7.1 [SC13] Your email was rejected for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems.  I have contacted Embarqmail to see if there was anything they could do, but they cannot help.  Any suggestion?
0
Comment
Question by:Salonge
  • 2
  • 2
4 Comments
 
LVL 7

Expert Comment

by:manu4u
ID: 22832547
You should check whether your IP is black listed in spam databases ..

You can check it from the following site http://www.mxtoolbox.com/blacklists.aspx 

Also, ask your ISP to create a REVERSE DNS Entry for you ....
0
 

Author Comment

by:Salonge
ID: 22832786
I checked and we are not on a blacklist and we already have a reverse dns set up.  I am still going to call my ISP.  Thanks
0
 

Author Comment

by:Salonge
ID: 22833095
I spoke with our ISP and he said that everything was working fine and our ip address, dns lookup and reverse lookup, and pointers were all fine and haven't been changed in 5 years.  Any other suggestions?
0
 
LVL 7

Accepted Solution

by:
manu4u earned 1500 total points
ID: 22838195
Then it seems, problem is with the recipient  mail server configurations .. They might have added your IP into their black list ...
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question