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Software Deployment via GPO brings back Application Error 102

Posted on 2008-10-29
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Last Modified: 2008-12-17
Afternoon,
I've setup a new GPO.
In this GPO I've assigned a software package under "Computer Configuration/Software Settings/Software installation"
The permissions on the GPO grant "Domain Computers" Read access.
The software packages is using a UNC path.
The share has read permissions and read NTFS security permissions for "Domain Computers".

The computer i'm testing is the only object in this particular OU, it is a member of "Domain Computers"
The GPO is linked and enforced to the OU.

I can't think of anything else that can be causing the following error...

"The install of application Adobe Reader 9 from policy Software Deployment Policy failed. The error was: The installation source for this product is not available. Verify that the source exists and that you can access it."

Any help will be highly appreciated!
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Question by:Antonio King
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9 Comments
 
LVL 35

Expert Comment

by:Joseph Daly
ID: 22833107
Try setting the unc path that the install is in to have anonymous access. The reason for this being is that the software installation occurs before windows can fully authenicate.  By adding anonymous access to the share where the install is located you should be able to resolve this.
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LVL 35

Accepted Solution

by:
Joseph Daly earned 2000 total points
ID: 22833120
Also
As per Microsoft: "The machine account for the workstation does not have permissions to the share or file system that holds the source files for the package. When a workstation runs Group Policy, it does so in the context of the machine system account for the workstation." See M278472 for more details and resolution.  

http://support.microsoft.com/kb/278472
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Author Comment

by:Antonio King
ID: 22833159
I've mentioned in my question that I have covered permissions for the actual computer.
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Author Comment

by:Antonio King
ID: 22833175
Ok, I've added anonymous to the shares permissions. Redeployed the package, forced a gpupdate and tried again.

The same error has popped up! Very strange one this is, no doubt it's something simple, always is!
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LVL 35

Expert Comment

by:Joseph Daly
ID: 22833305
Are you sure that the package itself is not the problem?
0
 

Author Comment

by:Antonio King
ID: 22833325
How can I test the package?
The actual msi file works fine.
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LVL 35

Expert Comment

by:Joseph Daly
ID: 22833339
Any other errors or warnings in the event log that look like they apply?

A few other thoughts I have. Does the install attempt to create any files within the UNC path? If so having read only access might mess it up.

Just for the sake of trying what happens if you give anonymous and everyone full control to the share?

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Author Comment

by:Antonio King
ID: 22839139
I've given full anonymous access.
Still fails.
There are no other errors in the event log.
0
 

Author Comment

by:Antonio King
ID: 22839170
Actually the first log in the Application Event log says...

"The assignment of application Adobe Reader 9 from policy Software Deployment Policy succeeded."

The next says...
"The install of application Adobe Reader 9 from policy Software Deployment Policy failed. The error was: The installation source for this product is not available. Verify that the source exists and that you can access it."

The next says...
"The removal of the assigment of application Adobe Reader 9 from policy Software Deployment Policy succeeded."

The next says...
"Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was: The installation source for this product is not available. Verify that the source exists and that you can access it."

The next says...
"The Group Policy client-side extension Software Installation failed to execute. Please look for any errors reported earlier by that extension."
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