Solved

Outlook calender has user busy all the time

Posted on 2008-10-29
4
280 Views
Last Modified: 2008-10-30
Hi Experts,

User comlains that Outlook calenderis busy all the time. What can be the possible solution for that? It's urgent.

Any further clarification, please revert back to me.
0
Comment
Question by:anupam1983
  • 3
4 Comments
 
LVL 13

Expert Comment

by:ashwynr
ID: 22833744
Hallo!

On users computer go to Start>Run and type
Outlook.exe /cleanfreebusy

If this does not work then try

Outlook.exe/cleanreminders

Let us know if this helps.

- #wyn
0
 
LVL 13

Expert Comment

by:ashwynr
ID: 22833818
You will need to close Outlook before you launch it using that command switch.
0
 

Author Comment

by:anupam1983
ID: 22834872
Hi,

I've done the followings in the user's PC:
attempt 1) Rebuilt OST file; failed
attempt 2) Ran Outlook using /cleanfreebusy switch; failed
Logged into another machine and setup email on it; busy status persists.

What does this /creanreminder does? And we need to execute this command onlu on that particular PC, right?
0
 
LVL 13

Accepted Solution

by:
ashwynr earned 500 total points
ID: 22835225
* Are you trying to use Outlook in Cached mode? Could you un-check the cached mode option in Email Accounts and then try to launch Outlook and see if that shows correct information
* Outlook /CleanReminder switch would clear your recurring reminders
* Have you tried to recreate users Windows Profile on that computer and then create a new Outlook profile to see if that works?
* If all of the above does not work then you'll need to force regeneration of Free/Busy information using the MFCMapi tool recommended by Microsoft. The below link will help you to sort it out.

http://support.microsoft.com/kb/958443

Let us know if this still does not help.
Good Luck

- #wyn
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now