PowerDVD 7.3 and 8.0 update on Vista 64bit

How can I get my PowerDVD to play Blu Ray?

Previously I have been able to play blu rays.  I rented The Incredible Hulk and it needed to update from the internet.  I connected and went to the Cyberlink website.  Clicked the link and got the blue screen of death.  It has happened about 5 times.

I even tried to upgrade to 8.0 and the installation was not supported.  Does anyone have any backdoor rememdies or fixes or can lead me in the right direction?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Vista has a good built-in tool for monitoring performance issues, and you can often troubleshoot problems by the method explained in this web page:

Fixing Windows Vista, Part 3: Top Troubleshooting Tools
Let Windows identify performance issues
dlpierceAuthor Commented:
Thanks for the info and I checked all of the links and applied the info. I am still in the same situation as before.  I don't want to pay Cyberlink 20 bucks just to tell me it's not compatible with Vista 64 bit.  What other information is available?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: CompTIA Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

dlpierceAuthor Commented:
Tried that one also and it says I'm vista compliant.  Don't know what else to do.
You say PowerDVD came preinstalled.  Did the pc manufacturer provide a CD to reinstall it?  If not, perhaps a call or email or internet chat to the support can provide an answer of some sort...
dlpierceAuthor Commented:
Yes it came preinstalled.  I did not receive an installation cd.  I tried uninstalling it but I get an access denied.  I wrote customer support but I've read on the forums CP sucks.  
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.