Solved

How do I get activesync to work with an iphone?

Posted on 2008-10-29
9
459 Views
Last Modified: 2012-05-05
We have a single exchange server. I have an iphone 3g with f/w 2.1. I have attempted to configure the exchange server for activesync as per these directions:
http://coreygilmore.com/blog/2008/08/05/configure-activesync-with-a-single-exchange-server-exchange-sync-for-an-iphone/
When i try to setup the iphone for exchange, i get connected and verified. when i try to check mail, it says that it was updated (currently) but mail is not sent or received. Can anyone give me some clues on what to do?
0
Comment
Question by:troublecodes
  • 4
  • 2
  • 2
  • +1
9 Comments
 

Expert Comment

by:rnekola
ID: 22835764
What version of Exchange are you using?  Reason I ask this is when I setup my Exchange servers (2003 and 2007) and configured OWA for the remote users, I was also able to setup the IPhones to use the HTTPS over RPC feature within Exchange.  Never had to use ActiveSync.  The only issues that I ran into were the SSL certificates for Blackberrys and other handhelds.  The IPhone just passed by the errors and was able to get all features (email, calendar and public folders).
0
 

Author Comment

by:troublecodes
ID: 22836952
I am using Exchange sp1. honestly, i don't even know how to config https over rpc. i am a bit of an exchange beginner. our blackberrys are using a bes, so i don't see any problem there.
0
 
LVL 8

Accepted Solution

by:
saoirse1916 earned 500 total points
ID: 22837696
According to Apple's documentation, the iPhone requires SP2 for Exchange 2003.
0
Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

 
LVL 3

Expert Comment

by:Waleij
ID: 22840434
Hi!
Like saoirse1916 said, you need SP2 for Exchange
Download at http://www.microsoft.com/downloads/details.aspx?FamilyID=535bef85-3096-45f8-aa43-60f1f58b3c40&displaylang=en

More Exchange tools. http://technet.microsoft.com/en-us/exchange/bb288482.aspx

and then look at Apples documents for Active Sync

Enterprise Deployment Guide:
http://manuals.info.apple.com/en_US/Enterprise_Deployment_Guide.pdf

Enterprise Configuration Utility:
http://www.apple.com/support/iphone/enterprise/

/Waleij
0
 

Author Comment

by:troublecodes
ID: 22840453
is there a specific reason i need sp2? are there dangers/risks involved in updating to sp2?
0
 
LVL 8

Expert Comment

by:saoirse1916
ID: 22840462
I'm not sure why they require SP2 -- and I've never run into any issues with it, we upgraded all of our servers with no problems but as with anything Microsoft, your mileage may vary.
0
 
LVL 3

Expert Comment

by:Waleij
ID: 22840491
Yes to get the "new" Mobility Enhancements

Read the release notes for Exchange SP2
http://download.microsoft.com/download/f/b/5/fb5c54af-fe5c-48e9-be97-f9e8207325ab/Ex_2003_SP2_RelNotes.htm

/Waleij

0
 

Author Comment

by:troublecodes
ID: 22840675
alright guys, i'll install SP2 tonight on the server. If it works, point will be assigned!
0
 

Author Comment

by:troublecodes
ID: 22922501
i installed SP2 and the iphones now work. thanks guys!
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A phishing scam that claims a recipient’s credit card details have been “suspended” is the latest trend in spoof emails.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question