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How to restore "Public Folders (Exchange 2003)" using Symantec Backup Exec 11d?

Posted on 2008-10-29
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Last Modified: 2013-12-01
We are running Exchange 2003 and Symantec Backup Exec 11d (nightly tape backup).

We accidentally deleted some files in the Public Folders, and we want to restore them from last month's tape backup.

How do I do this?

So far I have ran an inventory of the tape (to make it show up in Backup exec again), to create a Restore Job in Symantec Backup Exec, select the Public Folders and run with the default settings.
This didn't work; Backup exec asked for a "recovery group". After some research on Google, I went into ESM to create the Recovery Group. I did, with the default settings.
Then in Backup Exec to run the restore job, but this error appears:

e000ff00 - Unable to restore some Microsoft Exchange components because one or more of the databases are currently mounted or because the Recovery Storage Group is not properly configured. Use the Exchange System Manager to check the configuration of the Recovery St

Please help!! Thanks!
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Question by:raket
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Expert Comment

by:Hedley Phillips
ID: 22840052
It all depends if you have run an Information Store backup or a Bricklevel backup.

With an Info store backup, you can only restore Mailboxes to a Recovery Storage Group.

If you have a bricklevel backup, you can just select the folders/emails you want to restore and click submit.

To restore Public Folders from an Info store you will need to build a recovery server to restore public folders
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Hedley Phillips earned 250 total points
ID: 22840169
An additional note:

This isn't going to help you now, but I would highly recommend setting up deleted item retention to prevent this happening again.

Deleted Item Recovery and Deleted Mailbox Recovery
http://www.msexchange.org/tutorials/MF022.html
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Author Comment

by:raket
ID: 22841192
Well, apparently, that option had been checked.
The Public Folder items are kept for 14 days after deleting.
I have recovered some deleted calendars, and I'm waiting for the user to see if it's in there.

If not, I will have to restore from backup tape. (In which case I'll ask for more info :)

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by:Hedley Phillips
ID: 22841296
Good luck. Deleted retention sure cuts down on the number of times I have to restore data. More time for drinking tea.
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Expert Comment

by:Hedley Phillips
ID: 22865642
How did the restore go?
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Author Comment

by:raket
ID: 22867461
Deleted retention worked!
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