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Force embedded images to open as attachments?

Posted on 2008-10-29
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Last Modified: 2012-05-05
Hi Experts,

Is there a way to force embedded images in an e-mail to be opened as attachments in Outlook 2003.  My issue is we have some users that are receiving .tif fax images.  The faxes are supposed to have more than one page, but they can only see the first page because the image is embedded in the message.  If this message is forwarded to something like a hotmail account then the image shows up as an attachment and it can be downloaded and opened with the office image viewer and then all the pages shows up.  So is there some way to force Outlook 2003 to open .tif files as an attachment so they can be viewed with an external viewer?
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Question by:lukeca
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Expert Comment

by:David Lee
ID: 22837046
Hi, lukeca.

Not, there isn't a way to force embedded images to open as attachments.  Why is the image embedded in the message instead of attached?  What format are the messages in?
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Author Comment

by:lukeca
ID: 22841855
I really don't know why the image is embedded, but I guess that means the message is in HTML format.  The weird thing is though when we forward it off to a hotmail or aol account then the image is no longer embedded, it just becomes an attachment.
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Accepted Solution

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David Lee earned 250 total points
ID: 22843564
Open one of the messages and then look at the top of the message window.  You'll see the format there.  It should be one of three values: HTML, Rich-Text, or plain text.
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Author Comment

by:lukeca
ID: 22979320
Well you led me to a solution, I found a option to force all messages to open in plain text unless you click on the message and say display html.  When this option is enabled the embedded images became attachments and could be opened properly.
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