Solved

Problem renaming a user in Notes 6.5.4

Posted on 2008-10-29
4
272 Views
Last Modified: 2013-12-18
Hi all,
I am having an issue renaming a user in Notes 6.5.4
They recently married and changed their surname. We went into administrator, right clicked the person doc, selected rename, selected common name... then it asks for a cert id.
Do we use the cert.id?

Thanks!
D
0
Comment
Question by:DaemonF
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 19

Expert Comment

by:madheeswar
ID: 22837475
yes..it is to re-certify the person id..if I am not wrong.
0
 
LVL 20

Expert Comment

by:brwwiggins
ID: 22837868
yes, but you have to use the one that matches the hierarchy. For example, if your user's name is Jane Smith/MFG/WIDGET/COMPANY then you'll need to recertify them with the cert.id that was created for /MFG/WIDGET/COMPANY
0
 
LVL 3

Accepted Solution

by:
rd153 earned 500 total points
ID: 22839059
There are 2 ways in which you can carry out a name change:
1.  Use the cert ID, however you will need both the location of the applicable cert ID file and you will need the password for the cert ID file
2. If your organisation uses the CA process, all that is required is that your name be added to the security of that particular CA, you don't require a password or anything once you are named in the CA configuration section of the Certifier Document

Once the name change request has been entered, the Adminp process will update everything

One thing you may want to check is if Domino 6.5.4 has the bug which reverts changed names back to the previous name after the 'Honour' period has expired.  (You can select how long that the system honours the old name, our default is 60 days)

If 6.5.4 still has the bug (I know the bug was in 6.5.1), then the best way would be to create a new user ID with the new name, then do the following:

Check which groups the user is a member of in the NAB and add the new user
Change ownership of the mail file to the new user, adding the new name into the ACL also
Change ownership of any archive mail file to the new user, adding the new name into the ACL also
Make sure that the new name is added to any database ACL which the old user name was present

The above is a bit of a pain but because the name change kept reverting back it was the best way of solving the issue.
0
 

Author Closing Comment

by:DaemonF
ID: 31511488
Hi guys,

I was using the correct cert.id and the above solution is what we've had to do to correct.

many thanks for the responses - the above solution is what we have had to do as for some reason the honour period was indeed expiring and renaming the user back.
Incidentally this is the first time I've seen this happen in 6.5.4 so am going back through the installation to ensure that we have not inherited a dodgy updated version of Notes.

many thanks rd153, and thanks to the others as well.
Cheers!
D
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
For beginners of Lotus Notes user this is important to know about the types of files and their location supported by IBM Notes. Mostly users are unaware about how many file types are created and what their usages are. This Article is fully dedicated…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question