Solved

Apple Mail Does Not Send SMTP

Posted on 2008-10-29
6
2,855 Views
Last Modified: 2013-11-24
I can receive mail and send mail from Windows Outlook
From new MAC with Leopard Mail I can receive mail but cannot send.  Spent hours on the phone with Apple and with RoadRunner (BrightHouse Cable)  No joy - They both insist that it is the others fault.  I found lots of online problems with MAC SMTP going "offline" and not sending - same problem I have, but no real solution.
I deleted mail program and user plist files and reinstalled mail and user settings
Held my tongue to the left and the right - No sucess - Four hours.....
0
Comment
Question by:FirstaidPC
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 6

Expert Comment

by:James Looney
ID: 22839932
Hi there,

I use Mac Mail with no trouble. Can you post some more information. LIke, who hosts your email? Do you know for sure the port they are using for SMTP? Do they require authentication? etc. Maybe even post what your SMTP settings are ('cept for password of course) so we can see.
0
 
LVL 40

Expert Comment

by:Eoin OSullivan
ID: 22840352
I find sending via SMTP from a Mac to be as reliable as any other type.  Mac Mail is a sturdy email application so I am guessing you're missing a setting somewhere.

jimjo95 is right .. it may be as simple as getting the authentication settings right.
0
 

Author Comment

by:FirstaidPC
ID: 22845224
Host is Road Runner \ Brighthouse Cable
SMTP is smtp-server.indy.rr.com
Pop is pop-server.indy.rr.com
Requires Password authentication
Neither requires SSL

Settings work fine on a PC with Outlook Express
There are many posts online of others having this issue, but remedy

0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Expert Comment

by:LucGet
ID: 23098271
any solution on that issue yet?

i have the same issue here:

i want to have apple mail (mac os x tiger) listen on imap and smtp of a windows 2003 sbs. imap works fine while smtp is being refused.

the curious thing is that it works perfectly when i do the same settings with thunderbird (tested on the mac and also on a ubuntu-based laptop).

any suggestions?

cu,
lucget1.
0
 

Accepted Solution

by:
FirstaidPC earned 0 total points
ID: 23219713
This has been resolved.  Although Roadrunner\Brighthouse insisted that their SMTP did not require something special

On one MAC I put authenitication for SMTP as NONE and it worked fine -
On a windows PC I put SMTP authentication was same as POP and it worked fine
On the other MAC I put required authentication, but not same as POP
POP settings only required user name "Joe"  but SMTP on this MAC needed "Joe@indy.rr.com"

I do not have a clue why three different computers required three different ways to set up mail, but all three are working

No thanks to Road Runnder for this one
0
 

Expert Comment

by:nsitedesigns
ID: 23330812
Ran into same problem with my Road Runner company and host.  Both were pointing fingers at each other. Spent hours on the phone with both companies.  Finally, I scrapped all email accounts that weren't working, dumped my plist and recreated new accounts using mail/file/add account steps.  Now all is working fine.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question