Solved

I can't install uphclean, I get the error "another installation in process"

Posted on 2008-10-29
12
1,403 Views
Last Modified: 2013-11-21
I'm trying to install uphclean 2.0 on a Windows Server 2003 R2 x63 system. When I launch the msi I get the following error "another installation in process". A reboot, shutdown, and yelling at the server did not help. :)

Any advice?
0
Comment
Question by:t3ngu
  • 5
  • 2
  • 2
  • +2
12 Comments
 
LVL 4

Expert Comment

by:keamo
Comment Utility
Try this, Go to......

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer.

Delete the InProgress subkey.
0
 
LVL 1

Author Comment

by:t3ngu
Comment Utility
I just checked that and there is no "inProgress" subkey under that path.
0
 
LVL 22

Expert Comment

by:orangutang
Comment Utility
0
 
LVL 1

Author Comment

by:t3ngu
Comment Utility
orangutang,
None of the options on that page helped. I cant install any of the untilities or use "regserver" becuase I get the folowwoing error "Error 1500: Another installation is in progress. You must complete that installation before continuing this one."
I even tried using msizap.exe and does not clear it up.
0
 
LVL 22

Expert Comment

by:orangutang
Comment Utility
Have you tried opening the task manager and closing msiexec.exe or stopping the service in services.msc?
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 1

Author Comment

by:t3ngu
Comment Utility
I killed all instances of msiexec in task manager but I cannot stop the service in services.msc. The option to stop/start is grayed out
0
 
LVL 38

Expert Comment

by:BillDL
Comment Utility
Is version 2.0 of UPHClean (User Profile Hive Cleanup Service) a public release now or still a Beta Version as it has been for the last 2.5 years?
All I can find to download and examine is version 1.6D : http://tinyurl.com/495ga

If not, then there seem to be a few different people working on their own unofficial version 2.0 releases to address the 64-bit limitation of version 1.6d.

The "official" Beta appears to be here:
http://blogs.technet.com/uphclean/pages/uphclean-v2-0-build-2-0-49-0-beta-for-64-bit-platform-operating-system.aspx

The author states that the release to which that October 31st 2008 version applies was an update to address "machine hangs and crashes that could occur with build 2.0.48.0".

Could it be that you have the buggy version?
0
 
LVL 1

Author Comment

by:t3ngu
Comment Utility
BillDL,
I've successfully installed the 2.0 version on other TS servers. The problem I'm having is with the actual install not the operation. The link you posted only has a 32-bit version. y server is 64-bit.
0
 
LVL 38

Expert Comment

by:BillDL
Comment Utility
If the actual *.msi download is a 32-bit version, then I apologise, but it clearly states:

"UPHClean v2.0 build 2.0.49.0 (beta) for 64 bit platform operating system".
"In the attachment below you will find the UPHClean v2.0 beta bits for operating system running on 64 bit platform (AMD or Intel x64 -- not Intel Itanium)."

If you are referring to my "tinyurl" link, then yes, that is to a 32-bit version because version 1.6d did not support 64-bit, hence my next paragraph.

Anyway, that's insignificant in view of your explanation.  It was just a thought when I read about the bugs in that one version.

I'm afraid that I can't suggest anything else other than what would have been my first instinct as already suggested by orangutan.
0
 
LVL 1

Accepted Solution

by:
t3ngu earned 0 total points
Comment Utility
I've tried all the suggestions and still cant free up whatever is holding up the installer.
0
 

Expert Comment

by:ckavinda
Comment Utility
Try this...

Start task manager >> Processes tab >> Kill all msiexec.exe processes.

0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

This is my 3rd article on SCCM in recent weeks, the 1st (http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2008/A_4466-A-beginners-guide-to-installing-SCCM2007-on-Windows-2008-R2-Server.html) dealing with installat…
The password reset disk is often mentioned as the best solution to deal with the lost Windows password problem. In Windows 2008, 7, Vista and XP, a password reset disk can be easily created. But besides Windows 7/Vista/XP, Windows Server 2008 and ot…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now