Symantec Backup Exec Error Message V-79-57344-33861
Posted on 2008-10-30
WE have a job that is scheduled to run every other night. Ever since it has become larger than 1 tape, we get the following error message:
Media mount failed.
User canceled a Physical Volume Library operation.
V-79-57344-33861 - The media operation was terminated by the user.
The settings are mirrored on several other smaller jobs that are successful. My issue I think is that when the tape becomes full, it ejects like it is supposed to, then waits for a media tape to be inserted to continue. That is where the issue starts. The tape drive waits 30 seconds and terminates the job saying it failed due to media mount. How do I fix this so it either waits until I do set a new tape in the drive or it waits x hours before failing to allow adequate time for myself to respond to the alert.