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it sounds to me like group policy or permission might be diabling this function..<br />
<br />
when you say add their contacts as an email address book..you mean add contacts to theier address book?
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it sounds to me like group policy or permission might be diabling this function..

when you say add their contacts as an email address book..you mean add contacts to theier address book?

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Sorry, I wasnt clear. if you right click the users Contacts &gt;&nbsp;Properties &gt;&nbsp;Outlook Address Book there is an option here that adds the contacts folder to the address book. So when the users click To on an email they can select their contacts from here. 
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Sorry, I wasnt clear. if you right click the users Contacts > Properties > Outlook Address Book there is an option here that adds the contacts folder to the address book. So when the users click To on an email they can select their contacts from here.

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could you do a screen shot please
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See attached - BUT for the users the box is greyed out<br />
<a href="https://filedb.experts-exchange.com/incoming/2008/10_w44/73043/screenshot.doc" target="_blank" class="file-inline" title="Screenshot (30 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>screenshot.doc</a>
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See attached - BUT for the users the box is greyed out
screenshot.doc [https://filedb.experts-exchange.com/incoming/2008/10_w44/73043/screenshot.doc]

screenshot.doc

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u mean rather than admin?<br />
<br />
set the user/s up in the delegation and then try it
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u mean rather than admin?

set the user/s up in the delegation and then try it

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Dont want to mess about with permissions at this stage
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Dont want to mess about with permissions at this stage

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<div class="content wysiwyg-content">
We have a Citrix Environment and using Outlook 2003. Our users are unable to add their Contacts as an email address book. The option is greyed out. I am aware how to do this in a Desktop Environemnt but not Citrix. Can anyone help.<br />
<br />
THanks<br />
Mark
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We have a Citrix Environment and using Outlook 2003. Our users are unable to add their Contacts as an email address book. The option is greyed out. I am aware how to do this in a Desktop Environemnt but not Citrix. Can anyone help.

THanks
Mark

Outlook Address Book with Citrix

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Citrix

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.