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Windows LogonUI Error Message

A customer tried logging on to her PC this monring and received the error message Windows LogonUI needs to close. Basically after that anythignshe does results in the PC freezing up.

Does anyone know a simple solution to this error and why it happened in the first place.
0
mavcom
Asked:
mavcom
2 Solutions
 
jfrancis10Commented:
2 things you can do:  you might have to boot in safe mode

1.     Open Windows Explorer and navigate to C:Windows\System32 folder. Locate the file msgina.dll and move it to d: or some other location. A new copy of this file will be extracted by XP

See if the problem persists. If yes, open Command Prompt window and type in:
"SFC /PURGECACHE"
Then, "SFC /Scanow"

2.     Go to Start/Run/Regedit and navigate to:

HKEY LOCAL MACHINESOFTWAREMicrosoftWindowsNTCurrentVersionWinlogon

In the right pane scroll down to UIHost. Double click it and type this in under Value Data: logonui.exe
0
 
orangutangCommented:
0

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