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Outlook Folder Size Issue .... Size vs. Total Size

Posted on 2008-10-30
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Last Modified: 2012-06-21
I have a Outlook client conencted to Exchange 2003. The users mailbox is almost 14GB on the Exchange Server. When I look at Folder Size within Outlook, I see the size of their Inbox is Size=5GB Total Size=10GB. What would be causing these differnet sizes?
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Question by:hookssystems
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9 Comments
 
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Assisted Solution

by:MrLonandB
MrLonandB earned 50 total points
ID: 22842166
The mailbox size on the server can vary greatly with the size of the .OST file on the system. Something to do with compression size, etc. What is on the Server...is going to be the size of the mailbox.
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Exchange_Geek earned 100 total points
ID: 22842448
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Author Comment

by:hookssystems
ID: 22844493
So in the "Folder Size" dialog box, you're saying that "Size"=OST size and "Total Size"=Size of mailbox on server? Just wanting to make sure I understand.
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Expert Comment

by:Exchange_Geek
ID: 22844696
Nopes, folder size is accounted for each container that you see under your mailbox.
viz-a-viz inbox, calendar, journal, notes etc.

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LVL 32

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by:gupnit
gupnit earned 100 total points
ID: 22844893
Hi,
Let me explain it to you..
When you see via Outlook you only see you present active folders....but on Exchange there is more there....your dumpster....ie the deleted messages due to Deleted Retnetion (the ones that you can recover via Recover Deleted items) white spaces etc etc.
Hope this answers your query....
Thanks
Nitin
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Author Comment

by:hookssystems
ID: 22867157
Well, I'll have to say I still don't completely understand. This is what I'm seeing. Within ESM I see a 14GB mailbox. In Outlook Under Folder Sizes I see the same value in "Size" and "Total Size" under every folder except Inbox. For Inbox I see a "Size" of 5547618KB in "Total Size"  I see 10307732KB. As I said every other folder has the same size under both columns. I don't understand why there is a differnce in size here and nowhere else....
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LVL 32

Expert Comment

by:gupnit
ID: 22867214
Can you give me screenshot to explain
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Author Comment

by:hookssystems
ID: 22867614
Here is a screenshot of his mailbox folder sizes...
to-mbx.JPG
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LVL 32

Expert Comment

by:gupnit
ID: 22867664
Hi,
I see....see Inbox Folder has around 55437699 KB size, but then the total size is inclusive of sizes of all subfolders in Inbox Folder...!!
Nothing to worry, it is by design
Thanks
Nitin
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