We have a Color LaserJet 3550 that prints all documents ok , except 1 PDF document. We receive a print out of PCL XL error which indicates a driver issue.
We've uninstalled the drivers and re-added them on our print server , setup the printer locally and the error still appears.
We've also tried printing the document to other HP Printers and the same message appears . So this may indicate a formatting problem in the document . However , If I print the document to a Dell Printer it prints fine. No errors.
There is only 1 set of drivers on the HP Website to download , so I cannot roll back to a previous version.
Does anyone have any idea's as to how to resolve this issue.
any help would be greatly appreciated.