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Sierra Wireless Compass 597 Installation issues on HP Laptop

Installed Sierra Wireless Compass 597 USB Modem successfully on HP desktops. Cannot get working on HP laptops. Installs successfully, but profile field which should be auto filled (is on desktop models) does not show up on laptops. Have tried manually creating profile to no avail. Have installed/uninstalled any software in question that may be different from the desktop image to the laptop image. Still no luck.
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SE-LAB
Asked:
SE-LAB
1 Solution
 
PUNKYCommented:
Try download software from Sprint see if it helps:
http://www.sierrawireless.com/support/show_support_and_downloads.aspx?id=13,43,1,1 
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SE-LABAuthor Commented:
Thanks PUNKY... We unfortunately were very pressed for time with this, and have since opted for another solution. I appreciate your assistance.
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