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Moved Quickbooks files to new network share and cannot access them.

Posted on 2008-10-30
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Last Modified: 2009-05-12
We are using Quickbooks Pro 2002 Multiuser, we had the quickbooks files on a network share. I've copied the quickbooks files to a different network share and now I get a message saying "This company file has been opened by another user. Ask that user to switch to multi-user mode so you can use the company file."

No other user is actually using the file at the time I tried to open it. This is happening on 2 different computers. I also tried to install Quickbooks on another PC and get the same message.
Any suggestions?

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Question by:moletech
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JasperIAM earned 1500 total points
ID: 22842926
Instead of moving the files, can you try a backup/restore to new location?  This should maintain permissions on the files.
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