I am getting this message via email.  Does anyone know how to correct the problem?  I'm running Windows SBS 2003 and Symantec Endpoint Protection 11.0.

Posted on 2008-10-30
Last Modified: 2013-11-22
I am receiving this message via email every 30 minutes.  Does anyone know how I can correct this problem?

Administrator Alert: The Symantec Mail Security Quarantine has exceeded a set limit.
You should manage the Quarantine to remove files or change the Quarantine settings.

      Quarantine date limits specify not to keep data more than 90 days.
      Currently at least one Quarantine item is older than this limit.
Question by:SCarroll9025
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Expert Comment

ID: 22842974
You need to log into your Symantec Server and remove files in the Quarantine.  No need really to hold on to them anyway.

Author Comment

ID: 22842987
That's what I thought but it's showing 0 in the quarantine.  

Expert Comment

ID: 22843043
Check the set limit in Symantec. Perhaps it is set to a date that is in the future or something like that.

Another thing to consider is the amount of free space on the drive that the quarantine is on. If it is getting low, it is possible that that may cause problems.


Accepted Solution

Saranyakkali earned 250 total points
ID: 22843081

Author Closing Comment

ID: 31511760
This took care of it.  Thanks.

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