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Workstation loses a networked default printer each day...

Posted on 2008-10-30
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Last Modified: 2012-06-27
Hello,

We have a new SBS 2003 R2 network (single DC) with five Vista Ultimate 32-bit workstations and a networked printer.  This printer is set as the default printer on the workstations. We are redirecting My Documents.   One of the users reported today that every day, his default printer is no longer the network printer. I have requested more information (which printer becomes default; are other users having this issue; is he logging in and out of the system at night), and am waiting for the details.    I would appreciate any suggestions about how to correct this behavior.
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Question by:mjgardne
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by:dfxdeimos
ID: 22843819
Event log entries from the affected system would be helpful. There could be a wide variety of things causing your issues, those would REALLY help to narrow it down.
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mjgardne earned 0 total points
ID: 23031589
Hi dfxdeimos,

Thank you for your initial response.  I dug deeper and discovered that this is a known issue at Microsoft.  When connecting to a remote office computer via RWW, the default printer changes to the local computer's printer, if you enable this action via a checkbox on the initial connection webpage.  If this feature is used, the remote computer's default printer is not properly reset after the session ends.  If the user does not enable this feature, then all is well, but they cannot print a remote document to a local printer.  If they use this feature, then they must reset the default printer at the office when they return.

Have a great holiday!
Mike
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