The DNS menu only displays the event viewer item. Cannot configure DNS.

Urgent - local network is effectively down.  Started with an exchange issue, tracked it down to a DNS problem, foound that I had three viruses.  Removed the viruses but now my DNS menu only shows the event viewer item.  I de-installed/re-installed the DNS role, and I get the same thing.  I cannot configure dns and it is not working at all.  Suggestins on how to proceed would be most welcome.
taplingAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MikealclCommented:
Is the problem you can't get to DNS or DNS is not functioning?

I think DNS would be listed in computer management as well if your just looking for another way to open it.
Is this AD integrated DNS?
0
MikealclCommented:
The CD in that link should let you reset the local administrator password.
0
MikealclCommented:
err miss post.  
0
ON-DEMAND: 10 Easy Ways to Lose a Password

Learn about the methods that hackers use to lift real, working credentials from even the most security-savvy employees in this on-demand webinar. We cover the importance of multi-factor authentication and how these solutions can better protect your business!

taplingAuthor Commented:
to:  Mikealcl

What link?
0
iceblockCommented:
You can try launching DNS management from Administrative Tools (DNS console) or by command line, dnscmd...I wonder if you'll see the same issue there.



0
jazzIIIloveCommented:
Hi there;

Please tell us what kind of exact error you are getting...something like DNS name does not exist...If so:

1. Set the new Windows 2003 server to use the other Windows 2003 server at its main DNS server; or

2. Configure the zone file on your main DNS server to forward all requests for that domain to the Windows 2003 DNS server.

You may be running into trouble because of entries in the DNS resolver cache on the new machine. Try running ipconfig /flushdns and then ipconfig /registerdns on machine and see if that helps.

A very nice article configuring DNS and DHCP...

http://www.windowsnetworking.com/articles_tutorials/Installing_DNS_Windows_2003.html

Best regards...
0
taplingAuthor Commented:
Perhaps I'm not making myself clear.  When I bring up the dnsmgmt console, the only item that appears in the left hand pane is event viewer.  There are no zones listed in the left hand pane to configure.  I can view statistics via the command line, but I hesitate to change anything using the command line because I have never done it before - I've always used the menu.  Now the menu is gone and I'm lost.  This is not a new machine, this machine has always been my DC configured with AD, DHCP, and DNS.  I went to look at dns because I was having e-mail routing problems, and I discovered this problem.  I also discovered three viruses on this server, which I have deleted.  I then tried to de-install/re-install dns, and at the very end of the installation, an error appears "Can't create that forward lookup zone, it already exists."  It may exist, but I can't configure it because I can't see it.
0
keamoCommented:
What happens when you run the DNS console from another server/workstation?  Can you see all of your DNS?
0
taplingAuthor Commented:
Keamo -

I haven't tried that.  I am away from the office right now, but I will try that first thing tomorrow.  Thanks for the suggestion.  Please stay with me on this until I get it fixed.  Thanks.
0
taplingAuthor Commented:
Keamo -

I looked into running the dns console from another machine, but then I would have to install dns on another machine.  That isn't what I want to do.  Any other suggestions?
0
keamoCommented:
No, you would have to install DNS, just he Adminpak tools.  Once you install the tools, you can connect to your DNS server to see if something is amiss.

http://www.microsoft.com/downloads/details.aspx?FamilyID=c16ae515-c8f4-47ef-a1e4-a8dcbacff8e3&displaylang=en
0
keamoCommented:
Sorry, a few typo's above...."No, you would NOT have to install DNS, just the Adminpak tools."  Is what I meant to say.  :)
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
taplingAuthor Commented:
Keamo -

I found out what the problem was, and I found the menu item I was looking for.  For some reason, all I had to do was click on the "Window" menu on the top of the DNS console, and it gave me my choices. When Iselected the correct forward lookup table, all my items appeared in the left hand pane.

So how do I award points?  I know you helped walk me through this.  Please let me know
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
DNS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.