Virus infection

I have a Panasonic toughbook. I had NOD32 antivirus checker on it. One day when I was connected to the internet, I got the message "Virus xxx detected. Do you want to Delete or Quarantine it?" I said delete and NOD32 said it had been done. But the virus was still there. I disconnected from the internet and removed the virus from my windows registry after getting into the Safe mode. The moment I connected to the internet the virus was back. If I load Norton or something else, the antivirus checker goes to the internet to get the latest update and automatically gets infected. Is there any way of getting rid of a virus without having to reinstall XP?
kumarbabuAsked:
Who is Participating?
 
jazzIIIloveConnect With a Mentor Commented:
Hi there;

first:

Disable System Restore...The virus comes back from the system restore i guess...
A hijackthis log...Download it...No fix just send the report...
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

second:

Download Malware Bytes...IF IE fails, use FireFox or from other machine...Search for the virus...
http://www.malwarebytes.org/

third:
Use online scanner of Kaspersky...
http://www.kaspersky.com/kos/eng/partner/us/languages/english/check.html?n=1225389975765

Best regards...

0
 
rpggamergirlCommented:
I second the above suggestion of showing us a Hijackthis log, it's always the first diagnostic tool I'd use to detect the culprit.
Once you've downloaded it,
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything yet.
Paste the log in the "Code Snippet" or "Attach File" window.


No need to turned off System Restore just yet, you can turn it off later when the pc is clean. Any viruses in the System Restore folder are harmless(inactive) and they will only become active when you use or restore to that particular infected restore point.
0
 
jazzIIIloveCommented:
let me say stg:

always trust rpggamergirl:)

She is more experienced than me definitely...
0
 
kumarbabuAuthor Commented:
I have not tested the solution on the infected system and hence can't say if the solution solves the problem.
0
All Courses

From novice to tech pro — start learning today.