Link to home
Start Free TrialLog in
Avatar of kumarbabu
kumarbabuFlag for United States of America

asked on

Virus infection

I have a Panasonic toughbook. I had NOD32 antivirus checker on it. One day when I was connected to the internet, I got the message "Virus xxx detected. Do you want to Delete or Quarantine it?" I said delete and NOD32 said it had been done. But the virus was still there. I disconnected from the internet and removed the virus from my windows registry after getting into the Safe mode. The moment I connected to the internet the virus was back. If I load Norton or something else, the antivirus checker goes to the internet to get the latest update and automatically gets infected. Is there any way of getting rid of a virus without having to reinstall XP?
ASKER CERTIFIED SOLUTION
Avatar of jazzIIIlove
jazzIIIlove
Flag of Sweden image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I second the above suggestion of showing us a Hijackthis log, it's always the first diagnostic tool I'd use to detect the culprit.
Once you've downloaded it,
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything yet.
Paste the log in the "Code Snippet" or "Attach File" window.


No need to turned off System Restore just yet, you can turn it off later when the pc is clean. Any viruses in the System Restore folder are harmless(inactive) and they will only become active when you use or restore to that particular infected restore point.
let me say stg:

always trust rpggamergirl:)

She is more experienced than me definitely...
Avatar of kumarbabu

ASKER

I have not tested the solution on the infected system and hence can't say if the solution solves the problem.