Emailing to an account on a MDaemon Mail Server

I am trying to send emails to my account "john@mailserver.com" which is on a MDaemon Mail Server but the mail keeps bouncing back with a message of "cannot find email server."  I know that I need to create or have an A record created on my DNS zone file that will allow me to access my "john@mailserver.com" account via webmail  using the name "webmail.mailserver.com" instead of using the ip address.  How do I receive email to this account "john@mailserver.com" through my server?  The server is behind a firewalled DLink router with a DSL line.
swrightsrAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

moorhouselondonCommented:
(1) mail.mailserver.com is defined as an A record in the DNS settings for mailserver.com.  The mail prefix is an arbitrary word, it could be anything e.g., fred.mailserver.com  The A Record establishes an equivalence between that (e.g., mail.mailserver.com) and your Public IP, which is the IP of your Router on the Internet side.

(2) In the DNS setting for the domain you need to define at least one MX record.  This is where SMTP traffic is directed to lookup upon hitting your domain.  The MX record uses mail.mailserver.com and defines a priority, which is an arbitrary number - it only has significance if there is more than one MX record.

(3) In your router, you need to Port Forward SMTP traffic from the Public IP so that it is directed to your mail server.  Your Mdaemon pc must have a fixed IP address so that this can be achieved.  See www.portforward.com to see how to set this up for your router (see the SMTP service category).
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
moorhouselondonCommented:
With the above setup, you can try sending a message from "outside", you should enable Realtime Logging in Mdaemon and then you can see the handshaking occurring on the SMTP (In) Tab of the Mail tab.  If you do not see any traffic then either logging is not properly enabled, or there is an error in the chain set out in my above comment.
0
swrightsrAuthor Commented:
Thanks MoorhouseLondon I really appreacite the help!
0
moorhouselondonCommented:
Looking at your previous Q, I might be misunderstanding you.  Do you have a Domain registered with the relevant authority?

If not, you can still use Mdaemon, but you have to send your mail to your ISP (who maintains a Mailbox for you).  You then collect your email periodically by pulling it into Mdaemon.  You achieve this by setting up DomainPOP.  The setup of this is pretty much the same as with any Mail Client (e.g., Outlook).  You will need your ISP's POP3 server address, your Userid and your Password.  If you have ADSL you don't need to constrain Mdaemon to ask for mail at scheduled intervals, it can check every few seconds, which I think is the default.  (If you were using a  56k Dial Up modem, clearly this would not be practical).
0
moorhouselondonCommented:
My last post crossed with your acceptance of my answer.  Thanks for the points!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Protocols

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.