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SMPT Connection cause Connection Timeout in Firebox

We are having an issue with email from one company getting through to us. We have tried multiple things on our email server and such to no avail. I go look in the watchguard syslog and find the following:

Oct 30 15:20:43 kernel SM: policy="svc:24" src_ip="66.***.***.***" dst_ip="192.168.42.205" pr="tcp" src_port="57264" dst_port="25" src_intf="2" dst_intf="9" rc="590" msg="Connect timeout" proxy_act="svc:24"

First what does svc:24 relate to. And second how can i fix it so that there emails can get through to us.

Thanks

SOLUTION

giltjr

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ASKER CERTIFIED SOLUTION

tbeerman

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tbeerman

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Found solution on my own. please see above

provcom

Did you ever figure out what the trigger was? If so what needs to be changed?

tbeerman

ASKER

i turned of smtp proxy and it worked after that. try turning if off and see if it all works and then go from there.

Concise-cc

I'm getting the Same error with the Proxy turned on.. Did you get an answer as far as how to fix it with the proxy on.. Im trying to use the SPAM blocker option.. I talked to someone at watchguard and he had no clue.. I asked him to escalate and he wouldn't