Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Windows XP won't start or re-install

Posted on 2008-10-30
11
Medium Priority
?
585 Views
Last Modified: 2013-11-30
Hello

  My Dell XPS laptop is not able to boot to windows anymore. Everytime I try starting windows, in normal or safe mode or last known good configuration - it won't start - it shows a brief blue screen and restart.

  It boots normally into Ubuntu and I can access all the drive partitions from there.

  Also I tried repairing windows, but strangely, it does the copying of all files n all, but again it doesn't start even the startup .. it shows a the blue screen saying hardware - software changes might have caused it and nothing happens.

  Any suggestions what to do next?

thanks
0
Comment
Question by:max_dub
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 3
  • +1
11 Comments
 
LVL 21

Expert Comment

by:silemone
ID: 22845589
"Press F8 when "black screen menu" appears to see more options. Then select Disable Restart on Error. It will be there if you have SP2 or later."
0
 
LVL 31

Expert Comment

by:Justin Owens
ID: 22846218
You could also post the dump from your BSOD for us to look at for you.
0
 

Author Comment

by:max_dub
ID: 22848409
"black screen menu" - its not black, its blue and its lasts only few milliseconds and am not able to read it.. but i tried pressing F8, nothing happens

any other way i can disable restart

i do have SP2
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 
LVL 93

Expert Comment

by:nobus
ID: 22848787
access safe mode :  http://www.worldstart.com/tips/computer-terms/termsafemode.htm
then disable the auto restart, as said
or post a couple of minidumps
this may help too http://support.microsoft.com/kb/307545/en-us
0
 

Author Comment

by:max_dub
ID: 22853468
i tried F8 also, ie. disable auto restart, but it still doesn't start and doesn't enter safe mode either

i tried other options also, like debugging .. but same issue

on disable auto restart - its shows the blue screen saying some hardware or software might have caused it.. and

Technical Information
*** STOP: Ox000000CA (Ox00000001, Ox8A6949E0, Ox8A624900, Ox00000000)

weird part is that, when i try installing / recovering it from XP install disk, its says the same thing and stops in between

thou in ubuntu, it seems to work ok, so the hard-disk must be ok in that case

0
 
LVL 21

Expert Comment

by:silemone
ID: 22853749
yes, that's why I wanted you to do that...so you could get the error messages...
0
 
LVL 21

Expert Comment

by:silemone
ID: 22853836
well i looked up error message and couldn't find anything on these
Ox8A6949E0, Ox8A624900,

Otherwise looks like you have either a software or hardware conflict which may be the good news..it doesn't seem fatal...

I would start by disabling everything in the msconfig that isn't needed for windows to start to find out 1) if it stops the error and 2) if so, which program is the culprit...
0
 
LVL 93

Expert Comment

by:nobus
ID: 22855989
cab you  post a couple of minidumps   as asked?
0
 

Author Comment

by:max_dub
ID: 22857439
how do I access msconfig?

nobus - i wud try to get minidumps, thou when i start it in debugging mode, it restarts and doesn't show anything..
0
 
LVL 93

Expert Comment

by:nobus
ID: 22857745
boot from cd, and load the dumps here
0
 

Accepted Solution

by:
max_dub earned 0 total points
ID: 23009923
not really worked, so i had to format the drive and re-install the OS again.. thanks
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question