Solved

Windows XP won't start or re-install

Posted on 2008-10-30
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Last Modified: 2013-11-30
Hello

  My Dell XPS laptop is not able to boot to windows anymore. Everytime I try starting windows, in normal or safe mode or last known good configuration - it won't start - it shows a brief blue screen and restart.

  It boots normally into Ubuntu and I can access all the drive partitions from there.

  Also I tried repairing windows, but strangely, it does the copying of all files n all, but again it doesn't start even the startup .. it shows a the blue screen saying hardware - software changes might have caused it and nothing happens.

  Any suggestions what to do next?

thanks
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Question by:max_dub
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11 Comments
 
LVL 21

Expert Comment

by:silemone
ID: 22845589
"Press F8 when "black screen menu" appears to see more options. Then select Disable Restart on Error. It will be there if you have SP2 or later."
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LVL 31

Expert Comment

by:Justin Owens
ID: 22846218
You could also post the dump from your BSOD for us to look at for you.
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Author Comment

by:max_dub
ID: 22848409
"black screen menu" - its not black, its blue and its lasts only few milliseconds and am not able to read it.. but i tried pressing F8, nothing happens

any other way i can disable restart

i do have SP2
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LVL 92

Expert Comment

by:nobus
ID: 22848787
access safe mode :  http://www.worldstart.com/tips/computer-terms/termsafemode.htm
then disable the auto restart, as said
or post a couple of minidumps
this may help too http://support.microsoft.com/kb/307545/en-us
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Author Comment

by:max_dub
ID: 22853468
i tried F8 also, ie. disable auto restart, but it still doesn't start and doesn't enter safe mode either

i tried other options also, like debugging .. but same issue

on disable auto restart - its shows the blue screen saying some hardware or software might have caused it.. and

Technical Information
*** STOP: Ox000000CA (Ox00000001, Ox8A6949E0, Ox8A624900, Ox00000000)

weird part is that, when i try installing / recovering it from XP install disk, its says the same thing and stops in between

thou in ubuntu, it seems to work ok, so the hard-disk must be ok in that case

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LVL 21

Expert Comment

by:silemone
ID: 22853749
yes, that's why I wanted you to do that...so you could get the error messages...
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LVL 21

Expert Comment

by:silemone
ID: 22853836
well i looked up error message and couldn't find anything on these
Ox8A6949E0, Ox8A624900,

Otherwise looks like you have either a software or hardware conflict which may be the good news..it doesn't seem fatal...

I would start by disabling everything in the msconfig that isn't needed for windows to start to find out 1) if it stops the error and 2) if so, which program is the culprit...
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LVL 92

Expert Comment

by:nobus
ID: 22855989
cab you  post a couple of minidumps   as asked?
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Author Comment

by:max_dub
ID: 22857439
how do I access msconfig?

nobus - i wud try to get minidumps, thou when i start it in debugging mode, it restarts and doesn't show anything..
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LVL 92

Expert Comment

by:nobus
ID: 22857745
boot from cd, and load the dumps here
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Accepted Solution

by:
max_dub earned 0 total points
ID: 23009923
not really worked, so i had to format the drive and re-install the OS again.. thanks
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