Windows XP won't start or re-install

Hello

  My Dell XPS laptop is not able to boot to windows anymore. Everytime I try starting windows, in normal or safe mode or last known good configuration - it won't start - it shows a brief blue screen and restart.

  It boots normally into Ubuntu and I can access all the drive partitions from there.

  Also I tried repairing windows, but strangely, it does the copying of all files n all, but again it doesn't start even the startup .. it shows a the blue screen saying hardware - software changes might have caused it and nothing happens.

  Any suggestions what to do next?

thanks
max_dubAsked:
Who is Participating?
 
max_dubConnect With a Mentor Author Commented:
not really worked, so i had to format the drive and re-install the OS again.. thanks
0
 
silemoneCommented:
"Press F8 when "black screen menu" appears to see more options. Then select Disable Restart on Error. It will be there if you have SP2 or later."
0
 
Justin OwensITIL Problem ManagerCommented:
You could also post the dump from your BSOD for us to look at for you.
0
Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

 
max_dubAuthor Commented:
"black screen menu" - its not black, its blue and its lasts only few milliseconds and am not able to read it.. but i tried pressing F8, nothing happens

any other way i can disable restart

i do have SP2
0
 
nobusCommented:
access safe mode :  http://www.worldstart.com/tips/computer-terms/termsafemode.htm
then disable the auto restart, as said
or post a couple of minidumps
this may help too http://support.microsoft.com/kb/307545/en-us
0
 
max_dubAuthor Commented:
i tried F8 also, ie. disable auto restart, but it still doesn't start and doesn't enter safe mode either

i tried other options also, like debugging .. but same issue

on disable auto restart - its shows the blue screen saying some hardware or software might have caused it.. and

Technical Information
*** STOP: Ox000000CA (Ox00000001, Ox8A6949E0, Ox8A624900, Ox00000000)

weird part is that, when i try installing / recovering it from XP install disk, its says the same thing and stops in between

thou in ubuntu, it seems to work ok, so the hard-disk must be ok in that case

0
 
silemoneCommented:
yes, that's why I wanted you to do that...so you could get the error messages...
0
 
silemoneCommented:
well i looked up error message and couldn't find anything on these
Ox8A6949E0, Ox8A624900,

Otherwise looks like you have either a software or hardware conflict which may be the good news..it doesn't seem fatal...

I would start by disabling everything in the msconfig that isn't needed for windows to start to find out 1) if it stops the error and 2) if so, which program is the culprit...
0
 
nobusCommented:
cab you  post a couple of minidumps   as asked?
0
 
max_dubAuthor Commented:
how do I access msconfig?

nobus - i wud try to get minidumps, thou when i start it in debugging mode, it restarts and doesn't show anything..
0
 
nobusCommented:
boot from cd, and load the dumps here
0
All Courses

From novice to tech pro — start learning today.