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Cannot Update VirusDefs (even manually)

We have Symantec System Center (corp edition).

We have a couple of infected machines that have outdated Virus Defs (which I am assuming is a Virus). I cannot get the VirusDefs updated (they are 3 months old) via LiveUpdate. I cannot push them from the server. LiveUpdate will not run in SafeMode.

I am not sure what else to try.

Can someone help a novice get these VirusDefs Updated?

wellsuited

The best way would be to full the hard drive and place into another machine that is up to date. If that is not possible run something like combofix that will kill all of the processes.
About combofix: http://www.myantispyware.com/2007/10/08/combofix-another-free-anti-spyware-tool/

jimmymcp02

download the virus defs manuallly and the install it in the clients (go the website from the affected computer or donwalod it from another pc and save it to an external device and install)
http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=savce
File Name Creation Date Release Date File Size MD5 | all
20081030-003-i32.exe | FTP 10/30/08 10/30/08 33.1 MB 5E79A9F5B18A2B878A72C0F8E9A163F3

On you update the defs double chekc and run a full scan

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bRvO

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rrowe68

ASKER

I uninstalled Symantec and reinstalled to get updates to work. that fixed the problem.