Solved

Assign new Blackberry device to user who has lost their device

Posted on 2008-10-31
1
546 Views
Last Modified: 2012-05-05
Hi

One of our users has lost their blackberry device.

We are using Blackberry Enterprise Profesional for Exchange 2003.

I have a new device, PIN and IMEI Number etc for the user. I simply need to update the user account and activate the new device for the user to start receiveing mail.

Please could somone advise how to assign a new device to a user.

Thanks

Jo
0
Comment
Question by:Joanne_Mark
1 Comment
 
LVL 14

Accepted Solution

by:
igor-1965 earned 500 total points
ID: 22848831
It will be much straight forward if you delete the user and add him again. When the device up and running go to the enterprise activation, enter the user email (and activation password if you set one).
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

There are many BlackBerry shortcuts which will work for most BlackBerry devices for messaging, browsing, composing messages and more. Once you get the hang of it, using these shortcuts will make you much quicker on the draw and help you harness the…
BlackBerry can provide (arguably) the best global email delivery solution. That is, until something goes wrong at which point it can be a nightmare to troubleshoot. The log files on a BES can only be decoded by an expert and some of the errors that …
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Learn how to create flexible layouts using relative units in CSS.  New relative units added in CSS3 include vw(viewports width), vh(viewports height), vmin(minimum of viewports height and width), and vmax (maximum of viewports height and width).

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now