?
Solved

Assign new Blackberry device to user who has lost their device

Posted on 2008-10-31
1
Medium Priority
?
559 Views
Last Modified: 2012-05-05
Hi

One of our users has lost their blackberry device.

We are using Blackberry Enterprise Profesional for Exchange 2003.

I have a new device, PIN and IMEI Number etc for the user. I simply need to update the user account and activate the new device for the user to start receiveing mail.

Please could somone advise how to assign a new device to a user.

Thanks

Jo
0
Comment
Question by:Joanne_Mark
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 14

Accepted Solution

by:
igor-1965 earned 2000 total points
ID: 22848831
It will be much straight forward if you delete the user and add him again. When the device up and running go to the enterprise activation, enter the user email (and activation password if you set one).
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

1) Find the ~3’ USB cable and plug the small end into the BlackBerry. 2) Take the larger rectangle end of the USB cable and plug it into an available USB port on your laptop. (Note: Make sure your laptop is started up before you plug in your Blac…
Blackberry is the key service used in the corporate world to enable Email on mobile. As it is a business critical solution, issues related to Blackberry are taken up with high priority.  When I start working on a Blackberry issue related with mail d…
This tutorial will teach you the special effect of super speed similar to the fictional character Wally West aka "The Flash" After Shake : http://www.videocopilot.net/presets/after_shake/ All lightning effects with instructions : http://www.mediaf…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question