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Cannot update NIC Driver

Posted on 2008-10-31
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Last Modified: 2013-12-01
My current Intel Gigabit Network Connection Driver Version is 9.4.21.0(19/Jul/2006)
and i am running a new software that requires a new driver. i downloded the new driver version for my NIC .10.3.39.0 Rev. A (24 Sep 2008). i run the installation for the new driver,restarted the sys,  but when ever i check the driver property i found that i had the old driver version !?
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Question by:Maherio
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14 Comments
 
LVL 1

Expert Comment

by:AutomatedIT
ID: 22849267
Uninstall the card completely from the system and then update the driver, and see what happens.
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Author Comment

by:Maherio
ID: 22849318
The Card is a Built in one!
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LVL 10

Expert Comment

by:sublifer
ID: 22850371
Go to the device manager, select your NIC and press delete to uninstall it.  Reinstall it with your new drivers.  If you just have the driver files (not an executable to install it) then be sure during install to not let it automatically do it, install manually and point it to the newer drivers.
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Author Comment

by:Maherio
ID: 22893912
unfortunatlly i open the new driver info file and my NIC card ID was not included, So i am unable to load the new driver. is there any way to work around it
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Expert Comment

by:Goption
ID: 22893926
bluff the INF file. copy the ID from the old driver into the new driver inf and try a reinstall.

this solved a smiliar problem for me with a wireless card.
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Author Comment

by:Maherio
ID: 22894382
I tried that but the system start looking for e1e5132.sys file ?
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LVL 1

Expert Comment

by:Goption
ID: 22894423
and whats the filename of the one you are using....

make a copy of the new driver name and rename it see if that works.

other then that i would suggest updating the driver however force it to accept it even when it tells you it is wrong
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LVL 10

Expert Comment

by:sublifer
ID: 22897219
Sounds like you downloaded the wrong driver for your NIC.  
 
Assuming we're dealing with the Compaq DC7700 in your tag...

The version you downloaded is for the Intel controller but there are two different controllers listed, the other being a Broadcom controller.  The link to that driver is here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3232028&prodNameId=3232101&swEnvOID=1093&swLang=13&mode=2&taskId=135&swItem=ir-57707-1

Hope that helps!
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Author Comment

by:Maherio
ID: 22904138
i tried this driver but i got this message:
The wizard was inteeupted before Broadcom Netxtreme could be completely installed
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LVL 1

Expert Comment

by:Goption
ID: 22904265
because it isnt a broadcom!

did you try bluff the driver?
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Author Comment

by:Maherio
ID: 22904442
i am not familiar with bluff, Kindly how to?
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Expert Comment

by:Goption
ID: 22904533
make the inf file believe its the right driver for the card you  have by copying certain parameters from the old one
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Accepted Solution

by:
Maherio earned 0 total points
ID: 22905257
i downloaded the new drive from Intel Link is:
http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2775&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21

it manage to update the driver version to 9.12.30.0 (29. Sep.2008) instead 9.4.21.0(19/Jul/2006)

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Expert Comment

by:Goption
ID: 22905272
so problem solved then!
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