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Exchange Webmail Works Inside Network But Not Outside

Posted on 2008-10-31
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Last Modified: 2008-11-05
We are running Exchange Server 2003 SP2 on Server 2003. Webmail (http://yourdomain.com/exchange) is working from the internal network but not from outside the network. When trying to access it from outside it returns a Timed Out error.
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Question by:zachbriggs
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Expert Comment

by:gzarnick
ID: 22850005
You have to make sure your DNS is setup to go to your external ip of the website.

Like mine is:

mail.mycompanyname.com

mail - external ip address
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Author Comment

by:zachbriggs
ID: 22850052
Its already set up that way.
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Author Comment

by:zachbriggs
ID: 22850056
I can reference it directly by IP also from the outside and it doesn't work.
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Expert Comment

by:gzarnick
ID: 22850066
Did you check IIS to make sure the pages are started and running?

Also make sure your firewall rules are set correctly.
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zachbriggs earned 0 total points
ID: 22850141
Already did all that. I got the issue fixed. It's was an IP Security issue with the server.
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Expert Comment

by:Housammuhanna
ID: 22850265
How are you publishing your OWA

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Author Comment

by:zachbriggs
ID: 22850347
Sorry I didin't mean the close request to sound snotty like that. I appreciate your help.
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Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

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