?
Solved

Information store not showing up in backup selections

Posted on 2008-10-31
2
Medium Priority
?
2,126 Views
Last Modified: 2013-12-01
i have a trial version of Symantec backup exec 12.5 running on windows 2003 server. I have the Exchange agent installed but am unable to select the info store.
 Please help
0
Comment
Question by:keevern
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 14

Expert Comment

by:Hedley Phillips
ID: 22851208
Has the Exchange server been rebooted since you installed the remote agent?

Can you view and select the mailboxes and public folders?

0
 
LVL 1

Accepted Solution

by:
keevern earned 0 total points
ID: 22851656
yes the exchange server has been rebooted.

here is the fix:
i just got off  the phone with symantec and the following is what we did to get it working.
We copied the mapi32.dll file from the c:\programfiles\exchsrvr\bin
and pasted it in the c:\program files\symante\backupexec folder
and also in the c:\winnt\systerm32 folder.
but the symantec tech and i are thinking that all we had to do was paste it in the backupexec folder.


thanks for all that looked into this.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
Your data is at risk. Probably more today that at any other time in history. There are simply more people with more access to the Web with bad intentions.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question