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Information store not showing up in backup selections

Posted on 2008-10-31
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Last Modified: 2013-12-01
i have a trial version of Symantec backup exec 12.5 running on windows 2003 server. I have the Exchange agent installed but am unable to select the info store.
 Please help
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Question by:keevern
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by:Hedley Phillips
ID: 22851208
Has the Exchange server been rebooted since you installed the remote agent?

Can you view and select the mailboxes and public folders?

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keevern earned 0 total points
ID: 22851656
yes the exchange server has been rebooted.

here is the fix:
i just got off  the phone with symantec and the following is what we did to get it working.
We copied the mapi32.dll file from the c:\programfiles\exchsrvr\bin
and pasted it in the c:\program files\symante\backupexec folder
and also in the c:\winnt\systerm32 folder.
but the symantec tech and i are thinking that all we had to do was paste it in the backupexec folder.


thanks for all that looked into this.
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