Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


Delivery has failed to these recipients or distribution lists

Posted on 2008-10-31
Medium Priority
Last Modified: 2012-08-13
I am getting delivery failed emails - if i send from the outside i am able to send email to russ@domain.com, but internal clients are unable to send emails. if i type the email address without using gal the mail goes right through. I have cleared the outlook cache but still no luck

Delivery has failed to these recipients or distribution lists:

Russ the User
This recipient e-mail address was not found in the recipient e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the recipient e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.


Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: exchange-hub.domain.com

#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from EXCHANGE-ACTIVE.domain.com ([]) by
 exchange-hub.domain.com ([]) with mapi; Wed, 29 Oct
 2008 14:53:04 -0700
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Jess the User <Jess.the User@domain.com>
To: chris reid <pchsmuseum@yahoo.com>
CC: Russell D the User
Date: Wed, 29 Oct 2008 14:52:59 -0700
Subject: email
Thread-Topic: email
Thread-Index: Ack6ELWN251We+GsQx6hT4GxD36c9Q==
Message-ID: <1649AFEA85684D4A952EC678AA265A30580C9CCB0E@EXCHANGE-ACTIVE.domain.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-TNEF-Correlator: <1649AFEA85684D4A952EC678AA265A30580C9CCB0E@EXCHANGE-ACTIVE.domain.com>
MIME-Version: 1.0

Question by:tofitadmin
  • 2
LVL 32

Expert Comment

ID: 22863620
Can you try to send via OWA and confirm

Author Comment

ID: 22940517
in OWA it comes right in. I have even removed my outlook profile and recreated

LVL 32

Accepted Solution

gupnit earned 2000 total points
ID: 22942686
Look at this link and it is similar and follow: http://www.nitingupta.in/articles/exchange2003/Exchange2003_New_User_Not_in_GAL.asp

Nitin Gupta (gupnit)

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses

571 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question