Delivery has failed to these recipients or distribution lists

Posted on 2008-10-31
Last Modified: 2012-08-13
I am getting delivery failed emails - if i send from the outside i am able to send email to, but internal clients are unable to send emails. if i type the email address without using gal the mail goes right through. I have cleared the outlook cache but still no luck

Delivery has failed to these recipients or distribution lists:

Russ the User
This recipient e-mail address was not found in the recipient e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the recipient e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.


Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server:
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from ([]) by ([]) with mapi; Wed, 29 Oct
 2008 14:53:04 -0700
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Jess the User <Jess.the>
To: chris reid <>
CC: Russell D the User
Date: Wed, 29 Oct 2008 14:52:59 -0700
Subject: email
Thread-Topic: email
Thread-Index: Ack6ELWN251We+GsQx6hT4GxD36c9Q==
Message-ID: <>
Accept-Language: en-US
Content-Language: en-US
X-MS-TNEF-Correlator: <>
MIME-Version: 1.0

Question by:tofitadmin
  • 2
LVL 32

Expert Comment

ID: 22863620
Can you try to send via OWA and confirm

Author Comment

ID: 22940517
in OWA it comes right in. I have even removed my outlook profile and recreated

LVL 32

Accepted Solution

gupnit earned 500 total points
ID: 22942686
Look at this link and it is similar and follow:

Nitin Gupta (gupnit)

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