Delivery has failed to these recipients or distribution lists

Posted on 2008-10-31
Medium Priority
Last Modified: 2012-08-13
I am getting delivery failed emails - if i send from the outside i am able to send email to russ@domain.com, but internal clients are unable to send emails. if i type the email address without using gal the mail goes right through. I have cleared the outlook cache but still no luck

Delivery has failed to these recipients or distribution lists:

Russ the User
This recipient e-mail address was not found in the recipient e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the recipient e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.


Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: exchange-hub.domain.com

#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from EXCHANGE-ACTIVE.domain.com ([]) by
 exchange-hub.domain.com ([]) with mapi; Wed, 29 Oct
 2008 14:53:04 -0700
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Jess the User <Jess.the User@domain.com>
To: chris reid <pchsmuseum@yahoo.com>
CC: Russell D the User
Date: Wed, 29 Oct 2008 14:52:59 -0700
Subject: email
Thread-Topic: email
Thread-Index: Ack6ELWN251We+GsQx6hT4GxD36c9Q==
Message-ID: <1649AFEA85684D4A952EC678AA265A30580C9CCB0E@EXCHANGE-ACTIVE.domain.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-TNEF-Correlator: <1649AFEA85684D4A952EC678AA265A30580C9CCB0E@EXCHANGE-ACTIVE.domain.com>
MIME-Version: 1.0

Question by:tofitadmin
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 32

Expert Comment

ID: 22863620
Can you try to send via OWA and confirm

Author Comment

ID: 22940517
in OWA it comes right in. I have even removed my outlook profile and recreated

LVL 32

Accepted Solution

gupnit earned 2000 total points
ID: 22942686
Look at this link and it is similar and follow: http://www.nitingupta.in/articles/exchange2003/Exchange2003_New_User_Not_in_GAL.asp

Nitin Gupta (gupnit)

Featured Post

Want to be a Web Developer? Get Certified Today!

Enroll in the Certified Web Development Professional course package to learn HTML, Javascript, and PHP. Build a solid foundation to work toward your dream job!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month10 days, 14 hours left to enroll

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question