We have a corporate network of over 1500 XP users and are in the process of implementing 802.1x authentication> We have one concern that will cause issues for our help desk.
Once a user is logged of, for whatever reason, our help desk can not get to the system via RDP to perform after hours maintenance to troubleshooting. We are using a park zone of 198.168.x.x.
I thought about setting up a workstation on this network to allow for RDP to the target system but logically it does not seem like it would be doable.
Anyone have any tried and true methods to accomplish my goal?