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cannot ping

Posted on 2008-10-31
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Last Modified: 2012-05-05
cannot ping outside ip address or run trace route for the ip address
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Question by:skidms
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7 Comments
 
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Expert Comment

by:Compuzed
ID: 22852367
perhaps your gateway information is not correct??  run cmd -> ipconfig /all
verify you have a valid IP address, gateway and DNS.
If all that is correct, try then ping first 127.0.0.1....shold get a response.
then try pinging gateway, then DNS.....

That should narrow down the problem....
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Author Comment

by:skidms
ID: 22852398
I can ping other outside ip addresses.  BTW, other users on the network can ping and tracert the ipadress.  I cannot.

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Expert Comment

by:Compuzed
ID: 22852925
so this is just one address that you cannot ping?  but others can on the same network ?
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Author Comment

by:skidms
ID: 22852995
correct.
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Expert Comment

by:Compuzed
ID: 22960426
if you move the workstation to another port, does it work then?  

I had a similar issue here once about a year ago....it was the darndest thing....none of my trouble shooting seemed to work, so I moved the workstation back to my other area where my bench is.  I was going to reformat and re-install windows; ( thinking i had some unidentified bug).  When I moved, it worked.  I then tried a different cable, no success.   Than basically left the wiring run or the terminations.  So I re-terminated the wall plug, and voila....it fixed.  
\ery strange.  You would think a bad connection would not obtain an IP or plain not work.....but.......

Anyway, try moving the workstation to another port....
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Expert Comment

by:ChiefIT
ID: 23163037
Still looking for answers?
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skidms earned 0 total points
ID: 24059458
reghosted machine
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