Device status stuck "In Use" in Symantec Backup Exec 12
Posted on 2008-10-31
All of our backup jobs are being missed because on the Devices tab of Bakcup Exec, it shows the "Quantum 3" under Robotic Libraries with a status of in use. All Backup jobs show a status of "Scheduled", and the display on the Quantum SuperLoader shows Idle. I have tried restarting the Quantum, and tried restarting the Backup Exec Services. When I restarted the services, the device showed offline. As soon as I right clicked the device and clicked "Online" it showed "In Use" again.