Solved

SBS not backing up at all.  "Error returned while creating the volume shadow copy:0xffffffff."

Posted on 2008-10-31
2
949 Views
Last Modified: 2009-01-20
My Exchange server isn't backing up at all.  I have 2 full backups set up to run nightly to 2 different external drives (at different times), both are giving this error in the backup logs:

"Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 10/30/2008 at 9:03 PM"

Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

----------------------

The operation did not successfully complete."

Server is Windows Server 2003 for Small Business Server, SP2.  I'm also getting this in my nightly report:

"VssAdmin: Unable to create a shadow copy: Another shadow copy creation is already in progress. Please wait a few moments and try again. Command-line: 'C:\WINDOWS\system32\vssadmin.exe Create Shadow /AutoRetry=5 /For=\\?\Volume{6e520954-201e-11dc-bf55-505054503030}\'. "

The attempted backup files themselves are always 2KB.  One of the backups is configured through NT Backup, and the other is configured through Active Directory (although I believe the one through AD still uses NT Backup).

The external drives that the file is backed up to are both highly fragmented (96% on one), which may be a factor.  However, I haven't had any luck defraggin them.

Any help would be greatly appreciated.

Thanks.
0
Comment
Question by:krlaw6
2 Comments
 
LVL 9

Assisted Solution

by:tomcahill
tomcahill earned 25 total points
ID: 22855795
are you running mcaffee antivirus?  It can cause this problem.

try re-registering the following dlls by running the following commands:

net stop vss
regsvr32 /s ole32.dll
regsvr32 /s vss_ps.dll
Vssvc /Register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
0
 

Accepted Solution

by:
krlaw6 earned 0 total points
ID: 22858521
I apologize - I should have mentioned that, yes, I found that series of commands online, and I ran them, with no change.  And no, no McAffee - Symantec End Point Protection.  But the problem pre-dates installing the newest version of Symantec.  I had Symantec AntiVirus before, and it ran for months with no problems with my backup.

Thanks for the suggestion, tomcahill.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Small Business Server 2011. NOTE: This guide has been written using the preview version of SBS2011 therefore some of the screens may …
The articles for turning off the Client firewall policy on the internet are for SBS 2008 and don't really help for SBS 2011. They actually moved the Client firewall policy. In 2011, the client firewall policy has moved to the SBS computers conta…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question