?
Solved

SBS not backing up at all.  "Error returned while creating the volume shadow copy:0xffffffff."

Posted on 2008-10-31
2
Medium Priority
?
953 Views
Last Modified: 2009-01-20
My Exchange server isn't backing up at all.  I have 2 full backups set up to run nightly to 2 different external drives (at different times), both are giving this error in the backup logs:

"Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 10/30/2008 at 9:03 PM"

Volume shadow copy creation: Attempt 1.
Timeout before function completed

Error returned while creating the volume shadow copy:0xffffffff.

Error returned while creating the volume shadow copy:ffffffff
Aborting Backup.

----------------------

The operation did not successfully complete."

Server is Windows Server 2003 for Small Business Server, SP2.  I'm also getting this in my nightly report:

"VssAdmin: Unable to create a shadow copy: Another shadow copy creation is already in progress. Please wait a few moments and try again. Command-line: 'C:\WINDOWS\system32\vssadmin.exe Create Shadow /AutoRetry=5 /For=\\?\Volume{6e520954-201e-11dc-bf55-505054503030}\'. "

The attempted backup files themselves are always 2KB.  One of the backups is configured through NT Backup, and the other is configured through Active Directory (although I believe the one through AD still uses NT Backup).

The external drives that the file is backed up to are both highly fragmented (96% on one), which may be a factor.  However, I haven't had any luck defraggin them.

Any help would be greatly appreciated.

Thanks.
0
Comment
Question by:krlaw6
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 9

Assisted Solution

by:tomcahill
tomcahill earned 100 total points
ID: 22855795
are you running mcaffee antivirus?  It can cause this problem.

try re-registering the following dlls by running the following commands:

net stop vss
regsvr32 /s ole32.dll
regsvr32 /s vss_ps.dll
Vssvc /Register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
0
 

Accepted Solution

by:
krlaw6 earned 0 total points
ID: 22858521
I apologize - I should have mentioned that, yes, I found that series of commands online, and I ran them, with no change.  And no, no McAffee - Symantec End Point Protection.  But the problem pre-dates installing the newest version of Symantec.  I had Symantec AntiVirus before, and it ran for months with no problems with my backup.

Thanks for the suggestion, tomcahill.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Written by Glen Knight (demazter) as part of a series of how-to articles. Introduction One of the biggest consumers of disk space with Small Business Server 2008(SBS) is Windows Server Update Services, more affectionately known as WSUS. For t…
Introduction At 19:33 (UST) on Tuesday 21st September the long awaited email arrived with the subject title of “ANNOUNCING THE AVAILABILITY OF WINDOWS SBS 7 PREVIEW”.  It was time to drop whatever I was doing and dedicate as much bandwidth as possi…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses
Course of the Month8 days, 22 hours left to enroll

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question