Adobe hangs on opening after being installed.
Posted on 2008-10-31
Acorbat 8 Standard, fresh install on XP Pro running NOD32 antivirus, hangs on opening for the first time. Have to end process to close.
I removed the application (well it hung during uninstall and I went through the processes ending each one but none of them made it complete)
I used the Windows installer Cleanup utility to remove it.
I deleted the folder for Acrobat 8.0 in App data and Program files.
I reinstalled the latest version of Windows installer.
I restarted and reinstalled version 8.1 from a new disk. (complete install)
It hung on starting (the getting started page)
I restarted the computer removing all programs in msconfig startup and it still hung opening...
This a new computer Dell Latitude D640 (about a week old). All Microsoft updates are installed and up to date (bar service pack 3). Is there anything else we could try?