Solved

RECEIVING EMAILS HANGS

Posted on 2008-10-31
3
728 Views
Last Modified: 2013-11-29
I have a Microsoft Outlook 2003 which is configured to exchange 2003 (SBS 2003) in POP3.

Once a while it hangs while receiving emails the details tab at the bottom shows

"downloading  1 of 12 emails( 12b of 712k)"

Sometime if I close and reopen outlook it fines and sometimes I have restart the laptop.

Any help as how to fix it ?

--its a windows xp professional (sp2) laptop
--office 2003
-- symantec antivirus 10.2 is running on the laptop
--SBS 2003 (exchange 2003 ) mail server
0
Comment
Question by:OCUBE
3 Comments
 
LVL 15

Accepted Solution

by:
HayesJupe earned 300 total points
ID: 22853918
I think it could be
1) a corrupt mail - if you try an open the same mailbox elsewhere, or through OWA, do you see a message that never comes down?
2) if its always on the same machine, shut down outlook, delete the ost and let it re-cache, there may be problem with the ost for some reason.
0
 
LVL 31

Assisted Solution

by:moorhouselondon
moorhouselondon earned 200 total points
ID: 22854239
Try temporarily disabling Symantec - this is a common culprit
0
 

Author Comment

by:OCUBE
ID: 22945429

I found the issue that everytime it hangs , its because of one particular email which it is downloading and due to the scanning it takes for ever.

When I go to the web account and delete that email, everything works fine, looks like a spam email which is taking for every to download as the virus scan engine is scanning it.

thanks

0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now