Solved

Error Code 10060 while trying to connect to a Website

Posted on 2008-10-31
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Last Modified: 2012-05-05
Hello,

I have an issue where we can connect to the internet but cannot reach a particular site.  We are running ISA 2004 on an SBS 2003 server.  Here is the error I get on the browser.
Explanation: The request timed out before the page could be retrieved.

The page cannot be displayed

Technical Information (for support personnel)
Error Code 10060: Connection timeout
Background: The gateway could not receive a timely response from the website you are trying to access. This might indicate that the network is congested, or that the website is experiencing technical difficulties.
Date: 10/31/2008 7:58:09 PM
Server: server.ronrawlings.com
Source: Firewall

Please refer to the attached pic.  I also got timed out while pinginng and nslookup.

Please let me know what I can do

Tracert-result.jpg
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Question by:JParra72
2 Comments
 
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Assisted Solution

by:Keith Alabaster
Keith Alabaster earned 20 total points
ID: 22854919
I don't open attachments - do you want to give me the exact URL you are attempting to get to?
Please also confirm you have ISA2004 SP3 installed.
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Accepted Solution

by:
JParra72 earned 0 total points
ID: 22871656
Hi Keith,

Sorry I took so long to reply.  It turns out that I just needed to add a firewall policy for "DNS Internal Local Host".  After I added this policy on the ISA2004 console, it started working.

Thanks
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