Solved

E-mail integration for Acrobat reader

Posted on 2008-11-01
4
679 Views
Last Modified: 2013-11-12
I have a new PC and the user would like to have Acrobat reader work directly with her GroupWise client.  In Acrobat reader there is an e-mail icon and with this icon one can e-mail the .pdf being viewed (as an attachment in the default e-mail program on the pc.  Meaning if you have GroupWise as your e-mail client and you are viewing a .pdf file, then would liek to send that specific file to someone in an e-mail, one can click this 'email' icon in Acrobat Reader and then a new e-mail comes up and the .pdf is inserted as an attachment.  

I have anew PC and I am not sure how to get this to work with GroupWise.  It does work on the user's original pc.
0
Comment
Question by:Pkafkas
  • 2
4 Comments
 
LVL 18

Accepted Solution

by:
ZENandEmailguy earned 250 total points
ID: 22881910
I just tested with Acrobat Reader 8.0.2 and GroupWise 7.0.2hp1a client and it worked perfectly.  In what order did you install the products?  If AR was installed before GW, perhaps AR didn't "see" the mapi stuff that GW installs.  I'd suggest removing both, installing GW then installing AR and testing.

BTW, I did use the Send Email command under the file menu because I didn't find the email icon you mentioned.
0
 
LVL 1

Author Comment

by:Pkafkas
ID: 22883168
I have Acrobat Reader 9.0.  I will try to use a previous version.  I will also do as you suggested and un-isntall the client and reader.

I will let you know.
0
 
LVL 38

Assisted Solution

by:ChiefIT
ChiefIT earned 250 total points
ID: 23166866
What I think you have to do is select Group Wise as your default mail client software. I am not familiar with group wise as a mail client. So, I had to look this up.

Setting the default mail client:
---For group wise
http://www.novell.com/coolsolutions/tip/15736.html
---For most email client applications:
http://www.freeemailtutorials.com/microsoftWindows/settingDefaultEmailClient.cwd

0
 
LVL 1

Author Closing Comment

by:Pkafkas
ID: 31512421
The user is not sure if this is an issue for her or not.  It still does not work.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Novell released its latest version of GroupWise a few weeks ago.  The version is 2012 and it only runs on Linux (SUSE Linux Enterprise Server 10/11 is the first choice and I'm not sure about other Linux distributions, such as Red Hat, Debian, etc.) …
Regular maintenance of GroupWise Mailbox keeps it running flawlessly. Sometimes, it is also seen that mailbox maintenance is needed for resolving various issues of mailbox and other Novell GroupWise database. By using the ‘Repair Mailbox’ feature, a…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now