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Users cannot connect to Lotus notes server

Posted on 2008-11-01
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Last Modified: 2013-12-18
Hi,

Our Lotus Domino Server is up and running firne, but none of the users can connect to their mailbox. They get the message unable to find path to server .Ihavechecked network connections and it is possible to ping the server also.Please Help Urgently
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Question by:ssosw
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by:ssosw
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It is also possible to open the mail database on the server from the workspace, but when I try to send a mail it says cannot find path to server.
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by:ssosw
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Just figured out that everything is working nomally for a handfull of people. But majority of the users cannot connect.
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ssosw earned 0 total points
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I have found where the problem was.
The clients thet has the server name in the connection documet as notes.company.co.ae did not work. Those with   notes.company.ae/EU/COMPANY worked fine.What could have changed that this hapenned.
 
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