Solved

outlook 2007 hanging on exchange 2007

Posted on 2008-11-01
3
451 Views
Last Modified: 2008-11-05
Hi,
we have found that lots of users are recently complaining that (rpc/vpn) their outlook 2007 is stuck when they r in outlook 2007
Please let me know is there any solution for the same and I have found that lots of users around world-wide r facing same problems
please advise
0
Comment
Question by:Jinesh Kumar Kochath
  • 2
3 Comments
 
LVL 15

Expert Comment

by:tenaj-207
ID: 22860436
Do you get any error messages?  Check the server and the client event logs.

Why don't you setup Outlook Anywhere?

Try turning off cached exchange mode to see if that fixes the freeze ups, that will cause other delays, but it may be better than what's happening to you know.
0
 

Author Comment

by:Jinesh Kumar Kochath
ID: 22860549
we dont want to use online mode. please advise any other suggestions
0
 
LVL 15

Accepted Solution

by:
tenaj-207 earned 500 total points
ID: 22860571
Using Oulook over a VPN connection can cause problems if any of the following are true;

1) The internet connection is slow.  In which case you can't do anything to prevent the freezes ups.
2) The user has a lot of email.  You can archive old emails and emails with large attachments.
3) The user hasn't synced in a while or the user often receives new emails with large attachments.  There's nothing you can do in this case.
4) The OST file is corrupted.  Delete the OST file and let it be recreated when outlook is reopened.

Hope that helps,
tenaj
0

Featured Post

Do email signature updates give you a headache?

Do you feel like all of your time is spent managing email signatures? Too busy to visit every user’s desk to make updates? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today!

Join & Write a Comment

Utilizing an array to gracefully append to a list of EmailAddresses
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now