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nx9010 wireless not working

Posted on 2008-11-02
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Last Modified: 2013-11-17
hard drive replaced. after restore cd run I no longer can access the wireless networking card. It does not show in device manager and the button does not turn on the light
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Question by:sherryeis
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3 Comments
 
LVL 88

Assisted Solution

by:rindi
rindi earned 20 total points
ID: 22862155
Check on the HP site for current drivers and install all of them. Start with the chipset drivers if available.
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LVL 23

Assisted Solution

by:phototropic
phototropic earned 20 total points
ID: 22863954
Try this:
Start-Programs-Accessories-System Tools-System Information. Click on "components" and highlight "problem devices". Any hardware device with a driver problem will be listed here. Make a note of the PNP Device ID line of the entry. It will contain a Vendor number and a Device number (VEN. . . . DEV. . . .)
both four digits long.
Look up those numbers here:

http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  First try the manufacturer's website.  If no joy there, try a driver database like Driverguide:

http://www.driverguide.com/


These hardware diagnostics are free:

Belarc:
http://www.belarc.com/free_download.html
Siw:
http://www.gtopala.com/siw-download.html
If you have problems downloading, use the System Indformation proceedure in my post above to find out the manufacturer of the driverless chips...
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Accepted Solution

by:
sherryeis earned 0 total points
ID: 22870192
The device did not show up in Device Manager or anywhere else.
I removed the Wireless Card from the bottom of the laptop and booted the machine without the card, then replaced the card and booted again.  The device now shows in device manager and works, but the light or the button to turn the wireless on and off still does not work.
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