Solved

This message appear when I try to download an attachment from yahoo mail. I have a conection through isa server. how i can deal with it?

Posted on 2008-11-02
7
986 Views
Last Modified: 2012-08-13
This message appear when I try to download an attachment from yahoo mail. I have a conection through isa server. how i can deal with it?
0
Comment
Question by:raulmonda
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 51

Assisted Solution

by:Keith Alabaster
Keith Alabaster earned 200 total points
ID: 22862996
No idea as you have given no details of the environment such as ISA version? Service pack? OS used? Is this a firewall/proxy or proxy only? Are you using the ISA firewall client?

Immediate thoughts are though that your administrator has blocked such downloads - by default they are allowed.

Keith
0
 
LVL 2

Assisted Solution

by:m3tech
m3tech earned 300 total points
ID: 22863042
Please reply with the full error, as the tags field above has truncated it. Also gather as much information about the environment as possible.

Test the same download from an computer outside of the ISA environment. Speak with your adminstrator or, if you are the admin, review ISA logs and/or post them here.
0
 

Author Comment

by:raulmonda
ID: 22863087
Actualy, the download began with a scan for virus (GFI WebMonitor 4 Secure Download), which is something new. after it was finished the following mesage apear:
"
Explanation: The Web server refused the connection.

Try the following:

    * Refresh page: Search for the page again by clicking the Refresh button. The timeout could have occurred due to Internet congestion.
    * Check spelling: Check that the Web page address is spelled correctly. The address may have been mistyped.
    * Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
    * Contact website: You may want to contact the website administrator to make sure the Web page still exists. You can do this by using the e-mail address or phone number listed on the website home page.

If you are still not able to view the requested page, try contacting your administrator or Helpdesk.

      Technical Information (for support personnel)

    * Error Code 10061: Connection refused
    * Background: The server you are attempting to access has refused the connection with the gateway. This usually results from trying to connect to a service that is inactive on the server.
    * Date: 11/2/2008 8:12:36 PM [GMT]
    * Server: isa_server.sncli.com
    * Source: Remote server
"

I am behind the microsoft firewall client for isa version 4. builtin 4.0.3442.654
vista premium home SP1, proxy,...
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:raulmonda
ID: 22863088
Actualy, the download began with a scan for virus (GFI WebMonitor 4 Secure Download), which is something new. after it was finished the following mesage apear:
"
Explanation: The Web server refused the connection.

Try the following:

    * Refresh page: Search for the page again by clicking the Refresh button. The timeout could have occurred due to Internet congestion.
    * Check spelling: Check that the Web page address is spelled correctly. The address may have been mistyped.
    * Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
    * Contact website: You may want to contact the website administrator to make sure the Web page still exists. You can do this by using the e-mail address or phone number listed on the website home page.

If you are still not able to view the requested page, try contacting your administrator or Helpdesk.

      Technical Information (for support personnel)

    * Error Code 10061: Connection refused
    * Background: The server you are attempting to access has refused the connection with the gateway. This usually results from trying to connect to a service that is inactive on the server.
    * Date: 11/2/2008 8:12:36 PM [GMT]
    * Server: isa_server.sncli.com
    * Source: Remote server
"

I am behind the microsoft firewall client for isa version 4. builtin 4.0.3442.654
vista premium home SP1, proxy,...
0
 
LVL 2

Assisted Solution

by:m3tech
m3tech earned 300 total points
ID: 22863254
I suspect it may have something to do with GFI if it has been recently installed. Do you have admin rights to your gateway server? If not there is very little we can try, other than attempting the download from a different location to eliminate a problem on Yahoo's end.
0
 

Accepted Solution

by:
raulmonda earned 0 total points
ID: 22863374
no, i don't have admin rights to gateway server. should i ask the admin about gfi?
10x
raul
0
 
LVL 2

Expert Comment

by:m3tech
ID: 22863507
I would suspect this problem is related to the gateway / network setup. You should try to reproduce the problem outside of this network. If you can download the attachement from, say, your home computer this would confirm that there is an issue with ISA server / network / etc that the system admin should be able to resolve. Note that some system admins / coorporations block downloaded of some types of attachements (or all of them).
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

There are three types of ISA client that can be configured - these can be individual clients or multiples of a client on each PC or server SecureNAT. A SecureNAT client for ISA server is a client machine, work station or server, that has its defa…
In all versions of ISA Server and the current version of FTMG, the default https protocol uses TCP port 443 and 563 only. This cannot be changed within the ISA or FTMG GUI and must be completed from a Windows cmd prompt on the ISA Server itself. …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
How to Install VMware Tools in Red Hat Enterprise Linux 6.4 (RHEL 6.4) Step-by-Step Tutorial

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question