We are running Exchange Server 2003 and have a "catch all" POP3 account for our domain. We have recently introduced a couple of roaming POP3 accounts for travelling salesman (UserA@ourdomain.com and UserB@ourdomain.com). These accounts work fine until a user on the LAN tries to send to one of the roaming accounts. Exchange looks at the internal list of addresses on the server and reports that the user account is unknown.
What is the best workaround for this issue? I have tried setting up an Exchange contact for each of the accounts but this fails to route the message externally. I assume that we need to reconfigure the recipient policy to allow messages to be routed correctly.
Any advice gratefully received!