XP Home - Black screen / white mouse pointer
Posted on 2008-11-03
We have a PC running XP Home (this is at a users home not at the office).
On start-up the machine displays the XP logo and then all we see is a black screen with a white mouse pointer. I have seen this issue on a number of posts but I did not see a working solution.
I am bit confused as to the users story of how this came about, but I believe he may have turned the power off before the machine had shut itself down.
Ive done an XP repair install but it made no difference. I tried using the recovery console and running SFC.EXE but this file doesnt seem to exist on the XP home CD.
Does anyone know if this fixable?